VIETNAM 7th World Conference on E-Business, E-Commerce & E-Governance (VeBCG-27)

Call for papers/Topics Full Articles/ Reviews/ Shorts Papers/ Abstracts are welcomed in the following research fields: 1. Core Independent Topics These topics represent the foundational pillars unique to each specific domain. E-Commerce - Business Models: B2B (Business-to-Business), B2C (Business-to-Consumer), C2C (Consumer-to-Consumer), C2B (Consumer-to-Business), and D2C (Direct-to-Consumer). - Digital Storefront Management: Shopping cart architecture, product information management (PIM), and user experience (UX/UI) design for conversion. - Payment Gateways and Financial Processing: Credit/debit processing, digital wallets (Apple Pay, PayPal), Buy Now Pay Later (BNPL), and cryptocurrency integration. - M-Commerce (Mobile Commerce): App-based shopping, location-based push notifications, and mobile-optimized checkout funnels. - E-Commerce Marketing: Search Engine Optimization (SEO) for products, conversion rate optimization (CRO), affiliate marketing, and social commerce (shopping via Instagram, TikTok). E-Business - Enterprise Resource Planning (ERP): Centralized digital management of human resources, finance, and manufacturing. - Supply Chain Management (SCM): Automated inventory control, just-in-time (JIT) logistics, and digital procurement (e-procurement). - Customer Relationship Management (CRM): Automated sales pipelines, customer support ticketing systems, and data-driven customer retention. - Business Intelligence (BI) & Analytics: Data warehousing, predictive analytics for market trends, and operational KPIs. - Internal Collaboration Systems: Intranets, enterprise social networks, and cloud-based knowledge management platforms. E-Governance - Interaction Models: G2C (Government-to-Citizen), G2B (Government-to-Business), G2G (Government-to-Government), and G2E (Government-to-Employee). - Digital Identity & Authentication: National e-ID systems, biometric verification, and single sign-on (SSO) portals for public services. - E-Democracy & Civic Engagement: Online voting (i-voting), public consultation portals, and digital petition platforms. - Open Data & Transparency: Freedom of information portals, public spending trackers, and open-source government datasets. - Public Service Delivery: Digital tax filing, online license renewals, welfare distribution systems, and e-health records. 2. Interrelated & Overlapping Topics These areas represent the critical touchpoints where two or all three domains intersect, share technologies, or depend on one another. The Triple Intersection (E-Commerce + E-Business + E-Governance) - Cybersecurity & Cryptography: Public Key Infrastructure (PKI), SSL/TLS encryption, and firewalls required to protect commercial transactions, corporate data, and citizen records alike. - Data Protection & Privacy Regulation: Compliance frameworks like GDPR, CCPA, or regional data sovereignty laws that dictate how businesses sell, corporations manage data, and governments track citizens. - Cloud Computing Infrastructure: Dependence on IaaS, PaaS, and SaaS models to scale digital storefronts, enterprise networks, and public service databases. - Artificial Intelligence & Automation: Large Language Models (LLMs) for customer/citizen chatbots, fraud detection algorithms, and automated data processing. Intersections Between E-Commerce & E-Business - Omnichannel Integration: Aligning online retail storefronts (E-Commerce) with back-end inventory and warehouse management systems (E-Business). - Logistics & Fulfillment: Automated order processing triggered by a customer purchase, feeding into third-party logistics (3PL) API integrations. - Customer Data Platforms (CDP): Feeding transactional storefront data into corporate CRM systems to build unified customer profiles for future product development. Intersections Between E-Commerce & E-Governance - E-Taxation & Custom Compliance: Automated calculation and collection of sales tax, VAT, and cross-border customs duties at the digital point of sale. - Digital Market Regulation: Antitrust laws for digital marketplaces, consumer protection rights for online shopping, and counterfeit prevention. - Public E-Procurement: Government bodies acting as B2B buyers, utilizing commercial e-commerce bidding platforms to purchase goods from private businesses. Intersections Between E-Business & E-Governance - Corporate Compliance & Reporting: Digital portals for corporate tax filing, environmental impact reporting, and labor law compliance tracking. - Business Registration & Licensing: Streamlined G2B digital pipelines allowing entrepreneurs to register new corporations, secure trademarks, and obtain operating permits online. - Public-Private Partnerships (PPP) in Tech: Joint ventures to develop national digital infrastructure, such as smart city grids or 5G/6G network deployments